Industries / Real estate and property management
Answer every enquiry and request without adding headcount.
Property work is full of messages that need a quick, accurate reply: listing enquiries, viewing requests, maintenance tickets, lease questions and owner updates. We automate the routine replies and paperwork, and route anything sensitive to the right person.
Fit
Who this is for
- Residential or commercial property managers handling many units with a small office team.
- Brokerages and agents who lose leads to slow first responses.
- Operators juggling a property-management system, email, phone notes and spreadsheets.
Use cases
Workflows we can automate
- Lead response and qualification. Reply to listing enquiries within minutes, answer common questions from the listing data, ask qualifying questions and book viewings into the right calendar.
- Maintenance request intake. Turn tenant messages and photos into structured work orders with priority, location and access notes, then notify the right vendor or staff member.
- Tenant communication. Send rent reminders, inspection notices and building updates, and draft replies to routine tenant questions for staff to approve.
- Lease and document admin. Extract key dates and terms from leases into your system, prepare renewal reminders and assemble document packs from templates.
- Owner and portfolio reporting. Compile monthly owner statements and portfolio summaries from your accounting and maintenance data, with a plain-language commentary.
Which package fits
Where to start
- Automation & Agent Build, from $12,000. Start with lead response or maintenance intake: high volume, clear rules and easy to measure.
- AI Automation Audit, from $3,500. Useful when several offices or systems are involved and you want a ranked plan before building.
- Automation Operations, from $3,000/month. Keeps templates, rules and integrations current as properties, vendors and policies change.
Guardrails
How we keep it safe
- Decisions about applicants, rents and evictions stay with people. We do not automate tenant screening decisions.
- Replies follow your approved wording and local rules you give us; we escalate anything outside them.
- Emergency maintenance keywords trigger an immediate human alert rather than an automated reply.
Estimate
Check the numbers first
Use the ROI calculator to estimate hours saved and payback for your team, or grab the AI Automation Readiness Checklist to see whether a workflow is ready to automate.
Explore
Related services
FAQ
Questions we hear from real estate and property management teams.
Does this work with our property-management software?
In most cases, if the software offers an API, webhooks or reliable exports. We check your system during the first call or audit and tell you plainly what is possible.
Can the automation handle after-hours enquiries?
Yes. It can reply, collect details and book viewings at any time, and urgent maintenance issues can page an on-call person instead of waiting for morning.
Will it make decisions about tenants?
No. It gathers and organises information and drafts communications. Decisions about applications, rent and tenancy stay with your team.
What does a first project look like?
Typically one channel, such as listing enquiries from your website and portals, answered and booked automatically, with a daily summary of every conversation.
Get started
Tell us about the workflow.
A free 30-minute call is enough to tell whether it is worth automating, which package fits and what it would cost.